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WorkCover Consultations

WorkCover is the New South Wales workplace health and safety regulator, who is responsible for the management and compliance of workplace standards. Or doctors here at Patrick St Medical Centre work within these guidelines to provide medical services to injured eligible employees. Whilst providing outstanding care during the employee's injury period, our doctors subsequently ensure their WorkCover patients are receiving appropriate worker's compensation for their hardship and ensuring the most effective methods of rehabilitation to make certain of efficient recovery.

Carpenters
Telehealth for WorkCover

At our clinic, we understand that not all injuries happen within regular business hours and not all employees are able to visit our practice. That's why we offer remote consultations via HD webcam for employers who have injured employees located in remote areas or unable to visit our practice. Our team of authorized medical practitioners are experienced in conducting remote consultations and can provide diagnosis, referral for appropriate investigations and treatment.

To further support our clients, we also offer after-hours physiotherapy services and exercise physiology services via remote services. Additionally, we offer an on-call service where employers have direct access to a WorkCover accredited medical practitioner via phone or webcam up to 11pm, 7 days a week. This ensures that our clients receive the medical attention they need, when they need it. Contact us today on 8814 8813 to schedule an appointment or to discuss your corporate medical needs.

Why Telehealth?

At our clinic, we understand the importance of providing high quality medical care to injured workers, regardless of their location. That's why we have heavily invested in our IT platform, which allows our practitioners to utilize technology to provide remote medical care. Employers can direct their injured workers to designated sites throughout Australia where they will be seen by our practitioners through a live video feed. Currently, there are 42 medical sites around Australia, and new sites are being set up in areas of need on a weekly basis.

Our practitioners can examine the injured worker remotely and a diagnosis can usually be made at the first consultation, otherwise a differential diagnosis can be made from the history and examination. All radiology can also be organized virtually if required.

The injured worker would almost always receive Telehealth physiotherapy after the initial consultation. Our practitioners will assess the injured worker again after subsequent physiotherapy sessions and there is always communication with the treating physiotherapist. This ensures constant communication with all stakeholders. Contact us today on 8814 8813 to schedule an appointment or to discuss your corporate medical needs.

Cost

At our clinic, we understand the importance of providing high-quality medical care at an affordable cost. The cost of our services is as per the gazette rates in each respective state of Australia where the injured worker sustains an injury, with the exception of Victoria, where the rates would be as per QLD WorkCover gazette rates. In most instances, the cost is the same or lower than most physical General Practice consultations.

In addition to providing affordable medical care, we also help our clients save money by reducing the administrative burden on their companies. We take care of all the administrative aspects of the claim, which can help reduce the overall cost of the claim. Contact us today on 8814 8813 to schedule an appointment or to discuss your corporate medical needs.

Communication

At our clinic, we understand that effective communication is crucial in the management of injured workers and their claims. That's why immediately after the injured worker has been seen, our practitioners will send an email to the relevant employer contacts outlining the diagnosis, the return to work plan, and the management of the injured worker both in the short term and long term. All employer contacts will receive a WorkCover Capacity Certificate after the consultation via email or via our secure download page specific for that employer.

This ensures fast and efficient communication with all relevant parties, which is paramount in the management of the injured worker and the claim. This leads to improved outcomes and overall lower cost of the claim. Contact us today on 8814 8813 to schedule an appointment or to discuss your corporate medical needs.

Benefits

At our clinic, we understand the importance of providing prompt medical care to injured workers. That's why we offer appointments within the hour and after-hours consultations. Injured workers can be seen from 6:30 AM to 11:00 PM for follow-up visits. We keep employers up-to-date with every step of the injury process and at every consultation.

We take care of all the administrative burden of the claim, so there is little administration work on the employer's behalf. Employers are provided with their own individual online link secured with a password to allow them to download their respective injured worker's file. This allows employers and their support staff to access all of the injured worker's medical files. We can even write the return to work plan at the request of the employer. Contact us today on 8814 8813 to schedule an appointment or to discuss your corporate medical needs.

Specialist Network

At our clinic, we understand the importance of providing prompt and specialized medical care to injured workers. That's why we have a network of specialists Australia-wide who provide physical specialist services for injured workers. Our specialist network works within the WorkCover guidelines and all support early return to work.

In certain instances, in cases of emergencies, we can bypass the public Accident and Emergency system and we can directly admit injured workers through our specialist network and their prospective private hospitals. This ensures that injured workers receive the specialized care they need as quickly and efficiently as possible, which can help speed up the recovery process and return to work. Contact us today on 8814 8813 to schedule an appointment or to discuss your corporate medical needs.

Virtual Allied Health

At our clinic, we understand the importance of providing comprehensive medical care that addresses both physical and mental health needs. That's why we have a dedicated team of physiotherapist and counsellors who are able to deliver virtual physiotherapy and psychological services from 6:00 AM to 11:00 PM, 7 days a week. Our physiotherapy and psychological services are designed to help injured workers cope with the physical, emotional and psychological impact of their injuries and to support their recovery.

In addition to our physiotherapy and psychological services, we also have a mobile exercise physiologist who can undertake exercise therapy programs in gyms and pools around New South Wales. This ensures that injured workers receive the care they need to recover from their injuries and return to work as soon as possible. Contact us today on 8814 8813 to schedule an appointment or to discuss your corporate medical needs.

Our Current Sites
 Queensland

  • Browns Plains, Grand Plaza Drive, 4118

  • Caloundra, Minchinton Street, 4551

  • Cannonvale, Shute Harbour Road, 4802

  • Crestmead,Mallee Street, 4132

  • Earlville, Mulgrave Road, 4870

  • Emerald, Borilla Street,4720

  • Gladstone, Dawson Highway, 4680

  • Graceville, Oxley Road, 4075

  • Landsborough, Maleny Street, 4550

  • Mackay, Shakespeare Street, 4740

  • Mackay, Wood Street, 4740

  • Manunda, Gatton Street, 4870

  • Margate, Oxley Avenue, 4019

  • Maroochydore, Memorial Avenue, 4558

  • Morayfield, Morayfield Road, 4506

  • Manunda, Gatton Street, 4870

  • Rockhampton, Kent Street,4700

  • Surfers Paradise, 4217

  • Toowoomba, Margaret Street, 4350

  • Townsville, Bayswater Road, 4810

  • Warwick, Guy Street, 4370

  • Woolloongabba, Logan Road, 4102

 NSW

  • Albury, Dean Street, 2640

  • Albury, Swift Street, 2640

  • Auburn, Queen Street, 2144

  • Bankstown, Eldridge Road, 2200

  • Blacktown, Kildare Road, 2148
  • Blacktown, Patrick Street, 2148

  • Bowral, Boolwey Street, 2576

  • Broadmeadow, Chatham Street, 2292

  • Dubbo, Brisbane Street, 2830

  • Dungog, Dowling Street, 2420

  • Emu Heights, 2750

  • Gregory Hills, 2557

  • Homebush West, Henley Road, 2140

  • Kellyville, 2155

  • Lismore, Orion Street,2480

  • Lithgow, Mort Street, 2790

  • Maitland, Ken Tubman Drive, 2320

  • Mortdale, 2223

  • Newington, 2127

  • North Ryde, Epping Road, 2113

  • Parramatta, 2150

  • Port Macquarie, 2444

  • Ramsgate Road, Sans Souci 2219

  • Raymond Terrace, Bourke Street East, 2324

  • Rooty Hill, North Parade, 2766

  • South Windsor, George Street, 2756

  • Wagga Wagga, Peter Street, 2650

  • Wetherill Park, 2164

  • Werrington, 2747

 ACT

  • Canberra Parliament House, Parliament Drive, 2600

Western Australia

  • Rivervale, Belmont Avenue, 6103

  • Cannington, Pattie Street 6107

  • Thornlie, Murdoch Road 6108

  • Spearwood, Rockingham Road 6163

Victoria

  • Bayswater, Mountain Highway, 3153

  • St Kilda, Fitzroy Street, 3182

  • Hoppers Crossing, Old Geelong Rd, 3029

  • McIvor Road, Bendigo, 3550

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